Connect Library FAQ
What
is Connect Library?
Connect Library™
is an innovative digital platform that provides architects & designers a
better way to collaborate, search and discovers trends & products and
order samples directly from the home improvement brand manufacturers.
How
do I get the Connect Library icon on my home screen?
In your browser,
go to www.connectlibrary.com , hit the “share” button, then hit
“add to home screen”. You’ll then be able to access Connect Library™ from your
home screen.
Why
am I getting poor results with “Find It” / image search?
The quality of
the image uploaded will affect results. If the image isn’t a close-up, has
glare, or is blurry, results may vary.
How
can I track my sample orders?
Orders can be
tracked through the brands who are fulfilling your orders. Please contact the
brands directly for order tracking.
How
do I get more comprehensive information on products?
Click the “Get
It” button on the product page, and you will be redirected to the brand’s
website, where you can get additional information and/or speak with an expert.